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Frequently Asked Questions
Registration
Swimming Lessons
Facilities
Cancellations & Refunds
Photos & Video
Covid-19 and Communicable Disease
Open Water Programs
- 01Registration dates will be posted on our booking pages.
- 02Registration for all of our programs will take place online, through this portal. Payment is through credit card. If you are unable to register online and/or do not have a credit card, please get in touch with us at 947swim@gmail.com. Please note classes are filled on a first come, first serve basis.
- 03If you are waitlisted for a program we will contact you and provide other options to register. Depending on waitlist numbers, space and time available, we may be able to create another class.
- 04You can transfer your registration with in the same level if it is within a minimum 14 calendar days before the start of the program.
- 05To register as a member click on the log in icon at the top right corner(desktop) or top(mobile) of the screen. Sign up with facebook, google or email accounts. Once registration is open you will be able to access all programs under "My Bookings" and click on "Register for programs"
- 06Classes cancelled by 947 Swim will be rescheduled if possible (excluding classes cancelled due to a weather event or power outage). Classes missed by students are non refundable. Every so often we have to cancel a class when it doesn't hit the minimum registration numbers. If this happens, you will be notified at minimum 14 days before the start date of the program. We'll always try to move you (or your child) to another class, and of course it that doesn't work out, we'll issue a full refund.
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